Episode 36: Deliberative tools and techniques with MosaicLab

This is a conversation with Nicole Hunter, Keith Greaves and Kimbra White, the founders of MosaicLab.  It covers what happens in the room with a face-to-face long-form deliberation when MosaicLab facilitators are at work.

This episode contains an enormous amount of practical advice: the physical space, co-facilitation, templates, report writing, managing data and conflict, as well as many of the creative activities they use routinely.


 Nicole Hunter, Co-Founder & Director

An experienced facilitator specialising in deliberative engagement, strategic planning, negotiation and risk communication, Nicole has extensive experience working with highly charged issues and emotional stakeholders on all fronts.   Known for her collaborative, efficient approach, she excels in co-designing effective processes.

Nicole has a Bachelor of Agricultural Science (Hons) and a Certificate in Dialogue, Deliberation and Public Engagement (University of Sydney).  She has 20 years’ experience working across government and private sector projects.

Prior to co-founding MosaicLab, Nicole designed and delivered many successful engagement processes such as the G21 Regional Growth Plan, Corangamite  Regional Catchment Strategy and the CFA’s Community Engagement Framework (‘Connecting with Communities’) and worked on a range of projects such as the Post Alpine Fires Community Engagement Strategy (DSE 2004) and the Cranbourne landfill methane leak (EPA Victoria 2008).

Keith Greaves, Co-Founder & Director

Keith trained as a Science in Society Facilitator (Bed Technology, MSc Communications – University of London) and spent 12 years with the Science Museum in London connecting scientists and the public through dynamic conversations around big dilemmas in our society and has over 20 years of community engagement experience.

The role allowed Keith to spend time in countries such as Azerbaijan and Syria where Keith observed first-hand how everyday people can rise to face real life challenges.  These experiences further embedded his belief in taking a relaxed approach to conversations around big topics.

Since moving to Melbourne in 2008, Keith has worked on a wide range of complex stakeholder engagement projects across a number of industries including tourism, sustainability, culture, sport, community infrastructure, science and education.

Keith specialises in facilitation, strategic stakeholder planning, implementation and engagement and is dedicated to the active promotion of IAP2 values and practices.  He is a former IAP2 Australasia board member and a current IAP2 licenced trainer.

Kimbra White, Co-Founder & Director

Kimbra is a highly regarded, award-winning facilitator.  She has planned and delivered a wide range of participation processes: large and small, easy and hard, and at times with high levels of outrage and emotion.   She has worked extensively across state, regional and local government engagement projects, gaining skills across broad range of areas including deliberative projects, contentious issues, policy development and community planning.

A former president and board member of IAP2 Australasia and former board member of the IAP2 International Federation, Kimbra is known for her responsive, flexible and friendly approach.  She consistently exceeds client expectations and always invests in outcomes.

Kimbra has a Bachelor of Economics, Bachelor of Arts (Hons), Graduate Diploma in Urban Planning and a Masters in Business Administration.   She commenced her career as an urban planner for Hobart City Council, and has worked for the NSW Department of Planning, the Western Sydney Regional Organisation of Councils, the Outer Eastern Municipalities Association in Melbourne and Business East, the economic development board for Melbourne’s eastern region where she was the Executive Director.

Music acknowledgement.

Scroll to top