Emily Jenke is a very experienced facilitator of public deliberations. She is a Co CEO of democracyCo. In early 2020 she was taken out of her comfort zone when Covid-19 forced the world into physical isolation. Emily and her colleagues were mid-project, having started face to face. They were now forced online. This episode is one facilitator’s story. Emily Jenke, previously sceptical about deliberation online, began with trepidation and finished with enthusiasm. Emily shares the lessons that she learnt here and in her blog.